MediRoute AI Smart Triage Prototype

9:41 Secure session

Find the right department

Answer a few plain-language questions before choosing an outpatient appointment.

Start with the symptom

This is not a diagnosis. It helps route the first appointment to the most relevant department.

What best describes the concern?

Where is it mainly located?

Use visual selection for patients who are unfamiliar with medical department names.

Family-assisted mode

Larger prompts for elderly patients or family helpers.

AI follow-up questions

The app asks only the questions needed for department routing.

How long has this been happening?

Any urgent signs?

Severe pain, breathing difficulty, chest pressure, fainting or heavy bleeding should be escalated.

Urgent signs selected. The app will recommend Emergency Department and show a safety message before booking.

Relevant history

Recommended first department

Respiratory Medicine

Based on cough or breathing symptoms located in the chest area.

Confidence

82%

Why this recommendation?

Prepare before visit

Bring previous reports or prescriptions if available.
Use emergency care if symptoms suddenly become severe.
Final diagnosis is made by a clinician, not the app.

Book an appointment

Connect the recommendation to hospital appointment slots.

Respiratory Medicine Outpatient building, Level 3

Available time

Booking confirmed. Your routing code is MR-2048. Please arrive 15 minutes early.

Improve the model

Anonymous feedback helps the hospital compare app routing with final doctor routing.

Was the recommendation useful?

Optional feedback

Feedback saved for quality review. No personal diagnosis data is displayed in the pitch prototype.

From symptom confusion to confident registration

This prototype turns the PPT solution into a usable patient journey: symptom input, AI follow-up, department recommendation, appointment booking and post-visit feedback.

Plain-language triage Patients select symptoms without needing specialist department vocabulary.

AI follow-up Questions narrow down routing while urgent signs trigger safety escalation.

Feedback loop Doctor routing feedback helps hospitals improve recommendation quality.

Live triage summary

Select a symptom and body region to generate a routing recommendation.

SymptomNot selected

Body regionNot selected

Routing resultPending

SafeguardStandard triage

Prototype flow

Mirrors the PPT slide 10 journey and slide 11 testing improvements.

Symptom inputPlain language and body map

AI questionsDuration, urgency and history

RecommendationDepartment, reason and warning

AppointmentSlot selection and confirmation

FeedbackModel improvement signal

Risk controls added after testing

Privacy explainerUsers see a clear secure-session message before sharing symptoms.

Urgent warningEmergency symptoms bypass ordinary department booking.

Assisted modeLarger prompts support elderly patients and family helpers.